This Legal Notice regulates the terms and conditions of access of users to the website https://https://ykines.style//, likewise, information is provided on the contact details of the Customer Service Department.
1. Website
The user is informed that the website https://https://ykines.style// is owned by the company Savills RE Spain S.A.U, belonging to Savills plc. The company Savills RE Spain S.A.U with registered address in Madrid, Paseo de la Castellana 81 and with CIF A-78909900, formerly named Aguirre Newman, S.A, was incorporated before the Notary of the Illustrious College of Madrid Don José Mª Olivares James, on October 10, 1988 with protocol number 2,842 and adapted to the Law of Public Limited Companies on November 24, 1992 by means of a deed granted before the Notary of the Illustrious College of Madrid Don José Mª Olivares James, with protocol number 3072. It is registered in the Mercantile Registry of Madrid, volume 5499, folio 73, page M-90007, inscription 5º. Likewise, Savills plc has its fiscal address at Margaret Street no. 33, W1G 0JD, London, with the name of Savills being the commercial brand of Savills plc.
Contact details:
Paseo de la Castellana 81. 28046 Madrid
Telephone: +34 91 319 13 14
Email: [email protected]
The terms and conditions of the website may be modified at any time, without prior notice, so users are advised to review them each time they access the website.
The user who accesses the website agrees to accept without conditions the terms of use described below. Otherwise, the user must refrain from continuing to access this website.
Users are informed that the SAVILLS ESPAÑA Group (hereinafter “SAVILLS ESPAÑA”) is made up of the following companies, whose economic activity is the provision of all types of real estate services:
2. Web content
By using this website, you accept the following terms and conditions:
By using this website, you accept the following terms and conditions:
3. Indemnification
YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THIS WEBSITE AND ALL INFORMATION AND RESULTS YOU EXTRACT FROM IT. THEREFORE, ALL WARRANTIES, CONDITIONS, COMMITMENTS, DECLARATIONS AND TERMS, BOTH EXPLICIT AND IMPLICIT, LEGAL OR OTHERWISE, ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.
Except in matters of liability for death or personal injury resulting from negligence or fraudulent misrepresentation, we and all contributors to this website disclaim to the fullest extent permitted by law all liability for any loss or damage incurred by you.
4. Intellectual property (Copyright)
The intellectual property rights derived from the content of this website, its graphic design, logos and programming codes are the exclusive property of SAVILLS RE SPAIN S.A.U. and, therefore, its reproduction, distribution, forwarding or reuse of all or part of the content of the page for public or commercial purposes and, in general, the exercise of any exploitation right and its modalities, without the prior written authorization of SAVILLS RE SPAIN S.A.U. is prohibited.
5. Exclusion of liability in the service
SAVILLS ESPAÑA will not be responsible for possible damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, motivated by causes beyond SAVILLS ESPAÑA; Likewise, it will not be responsible for delays or blockages that occur in the use of this electronic system, caused by deficiencies or overloads of transmission lines, in the Internet system or in other electronic systems, as well as for damages that may be caused by third parties through illegitimate intrusions beyond the control of SAVILLS ESPAÑA.
SAVILLS ESPAÑA reserves the right to suspend access to the website, without prior notice, on a punctual and/or temporary basis, for technical reasons or reasons of any other nature, and may also unilaterally modify both the conditions of access and all or part of the contents included therein.
The user will be responsible, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided and undertakes to keep them duly updated.
6. Nullity
If any part of our terms and conditions is unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of these conditions will not be affected.
7. Links to third-party pages (“Links”)
Links to third-party pages will allow you to leave the website belonging to SAVILLS ESPAÑA.
SAVILLS ESPAÑA informs that the function of the «links» that appear on its pages is exclusively to inform the user about the existence of other possible sources of information on the matter offered within the broad spectrum of the Internet, where they may possibly expand the data offered or consult others related to this website.
The linked sites are not or may not be controlled by SAVILLS ESPAÑA, so SAVILLS ESPAÑA is not responsible in any case for the contents or computer security of any linked site or any link found on any other linked site, nor for any change, modification or update of said sites. Likewise, SAVILLS ESPAÑA is not responsible for acts of «webcasting» or any other form of transmission carried out from any linked site.
8. General
For any litigious issue or matter concerning the SAVILLS ESPAÑA website, Spanish legislation will be solely and exclusively applicable, with the Courts and Tribunals of Madrid capital (Spain) being competent for the resolution of all conflicts arising from or related to the use of this website.
Access to the SAVILLS ESPAÑA website implies knowledge and acceptance of all the conditions expressed above.
9. Data protection and Cookies
We may use your personal information as established in the provision of services. Please refer to our Legal Notice on privacy and cookies https://https://ykines.style//politica-de-cookies/
10. Customer Service
SAVILLS ESPAÑA has a Customer Service Department to which its clients may address themselves if they are interested in filing a complaint or claim about the services provided by the different companies of the group.
In the event that a client wishes to file a complaint or claim about a service provided by the companies of SAVILLS ESPAÑA, the client will address their complaint or claim to the email address [email protected] indicating the following data:
The claimant must provide all documentary evidence in their possession to support the claim.
The SAVILLS ESPAÑA Customer Service Department will have a period of two (2) months to respond to the complaint or claim filed.
If the client is not satisfied with the response provided by the Customer Service Department and the service had been provided as a RICS company, the client and SAVILLS AGUIRRE NEWMAN may expressly agree to contact:
11. Customer service: Valuations and Appraisals (Sac Vyt)
SAVILLS VALORACIONES Y TASACIONES has a Customer Service Department (SAC) to which its clients may address themselves if they are interested in filing a complaint or claim about the services provided by this company.
In the event that a client wishes to file a complaint or claim about a service provided by SAVILLS VALORACIONES Y TASACIONES, the client may address their complaint or claim in the following manner:
The claim must indicate the following data:
The claimant must provide all documentary evidence in their possession to support the claim.
The SAC will have a period of two (2) months to respond to the complaint or claim filed.
If the resolution of the SAC is not satisfactory or when the legal period to resolve a complaint or claim on which the SAC has not issued a resolution has elapsed, the client and user may file a claim with the Claims Service of the Bank of Spain.
Likewise, the claimant under their status as a consumer may file the claim with the Claims Service of the Bank of Spain when a period of one (1) month has elapsed since they filed their claim without it having been resolved, that is, without having to exhaust the period of two (2) months that the SAC has to resolve.
Claimants are informed that under their status as consumers they will have a maximum period of one (1) year to go to second instance before the claims service of the financial supervisor (Bank of Spain) when they have exhausted the SAC route in the cases previously mentioned. The period of one (1) year is counted from the date on which the complaint/claim was filed with the entity.
The contact details of the Bank of Spain are:
Below, we indicate the link to the website of the Bank of Spain where you can find the reference to the regulations on transparency and customer protection of financial services:
Bank of Spain – Regulations – Regulation of the financial system – State (bde.es)